Find answers, get support, and make the most of your healing journey
Step 1: Download the app and create your account
Step 2: Write your personal "Why" statement - this is your anchor
Step 3: Set your start date for no contact
Step 4: Explore the progress tracker and set your first milestone
Step 5: Bookmark the SOS feature for difficult moments
The circular progress tracker is your visual guide to healing:
Your private space for reflection and growth:
Solution 1: Force close the app and restart it
Solution 2: Restart your iPhone
Solution 3: Check for app updates in the App Store
Solution 4: Free up storage space (app needs at least 100MB)
Solution 5: Reinstall the app (your data is saved to iCloud)
Check: Make sure your start date is set correctly
Refresh: Pull down on the progress screen to refresh
Time Zone: Ensure your phone's time zone is correct
Background: Allow the app to refresh in background (Settings > General > Background App Refresh)
Internet: Check your internet connection
Wait: AI responses may take 10-30 seconds
Restart: Close and reopen the chat screen
Alternative: Use the breathing exercises while waiting
Permissions: Allow photo access in Settings > Privacy > Photos
Storage: Check if you have enough iCloud storage
Format: Try taking a new photo instead of selecting from library
Size: Large photos may take time to upload
Your visual guide to healing progress:
Immediate support when you need it most:
Watch your emotional growth visualized:
Your anchor statement and motivation:
We typically respond within 24 hours
support@nocontactai.com
Response within 24 hours
Available in-app
Monday-Friday, 9am-6pm EST
Self-service help articles
Available 24/7
If you're experiencing a mental health crisis, please contact:
988 Suicide & Crisis Lifeline: 988
Crisis Text Line: Text HOME to 741741
Our unique circular progress tracker shows your journey toward meaningful milestones (7, 14, 30, 60+ days). The visual representation helps you see your growth and stay motivated during difficult moments.
Yes! Our SOS feature provides instant AI-powered support whenever you're feeling tempted to break no contact. The AI is trained specifically for emotional wellness and no-contact situations.
Healing isn't linear. If you have a setback, the app helps you reflect, learn, and restart your journey with compassion. Your progress history remains to show how far you've come.
Absolutely. All your journal entries, photos, and personal data are stored securely and privately. We never share your personal information with third parties.
Yes! You can export your journal entries as a PDF or text file from the Settings menu. This allows you to keep a backup or share with a therapist if desired.
Go to Settings > Progress > Reset Journey. This will start your counter over but preserve your journal entries and learning progress. You can also set a new start date if needed.
Most features work offline including progress tracking, journaling, and breathing exercises. The AI chat and some content updates require an internet connection.
No, this app provides educational content and emotional support tools but does not replace professional therapy. We encourage seeking professional help for serious mental health concerns.