Your Privacy Matters

We're committed to protecting your personal information and being transparent about how we handle your data.

Last updated: January 15, 2024

Privacy at a Glance

Encrypted & Secure

All data encrypted with industry-standard security

No Sharing

We never sell or share your personal information

Your Control

Full control over your data and privacy settings

Table of Contents

1. Information We Collect 2. How We Use Your Data 3. Data Sharing & Disclosure 4. Data Security 5. Your Rights & Choices 6. Contact Information

1. Information We Collect

Personal Information You Provide

  • • Account Information: Email address, username, and password when you create an account
  • • Journal Entries: Personal reflections, photos, and content you choose to record
  • • Progress Data: No-contact start dates, milestone achievements, and goal settings
  • • Support Communications: Messages sent to our support team

Automatically Collected Information

  • • Usage Data: App interactions, feature usage, and session duration
  • • Device Information: Device type, operating system, and app version
  • • Analytics Data: Aggregated, anonymous usage statistics for app improvement

2. How We Use Your Data

Core App Functionality

  • • Track your no-contact progress and milestones
  • • Provide personalized AI support and guidance
  • • Save and organize your journal entries
  • • Display your healing garden visualization

Service Improvement

  • • Analyze usage patterns to improve features
  • • Fix bugs and technical issues
  • • Develop new tools for better healing support
  • • Enhance AI response quality and relevance

Communication

  • • Send important app updates and notifications
  • • Respond to your support requests
  • • Share helpful healing tips (with your consent)

3. Data Sharing & Disclosure

🛡️ Our Promise

We DO NOT sell, rent, or share your personal information with third parties for marketing purposes. Your healing journey is private and sacred to us.

Limited Sharing Scenarios

Service Providers

Trusted third-party services that help us operate the app (cloud storage, analytics) under strict confidentiality agreements.

Legal Requirements

Only when required by law, court order, or to protect user safety in emergency situations.

Aggregated Data

Anonymous, aggregated statistics that cannot identify individual users may be shared for research purposes.

4. Data Security

Encryption

All data is encrypted both in transit and at rest using industry-standard AES-256 encryption.

Secure Infrastructure

Hosted on secure, compliant cloud infrastructure with regular security audits and monitoring.

Access Controls

Strict access controls ensure only authorized personnel can access systems, never personal data.

Regular Backups

Automated, encrypted backups ensure your data is safe and recoverable if needed.

5. Your Rights & Choices

You Have Complete Control

Your data belongs to you. Here's how you can manage it:

Access Your Data

Request a complete copy of your personal data at any time.

Available in app: Settings → Data & Privacy → Export Data

Correct Your Data

Update or correct any inaccurate personal information.

Available in app: Settings → Account → Edit Profile

Delete Your Data

Request complete deletion of your account and all associated data.

Contact: privacy@nocontactai.com

Control Communications

Opt out of promotional emails while keeping essential notifications.

Available in app: Settings → Notifications

6. Contact Information

Privacy Questions

privacy@nocontactai.com
Response within 48 hours

General Support

support@nocontactai.com
Visit Support Center

Policy Updates

We'll notify you of any significant changes to this privacy policy through the app and via email. Continued use of the app after changes constitutes acceptance of the updated policy.